Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") form a binding agreement between Wizhunt Inc., a Texas corporation doing business as "DFW Medical Logistics" (the "Company," "we," "us," or "our"), and the individual or entity that requests, books, or receives our services (the "Client," "you," or "your"). By requesting a quote, scheduling a job, or tendering items for transport, you acknowledge that you have read, understood, and agreed to these Terms on behalf of yourself and any party you represent.

2. Definitions

"Services" means the transport, loading, unloading, placement, relocation, and related logistics services we provide. "Items" means the medical, dental, veterinary, office, or other equipment, furniture, and goods you tender to us. "Declared Value" means the replacement value of the Items as stated by you in writing prior to transport. "Quote" means our written estimate of charges for a requested job.

3. Scope of Services

We provide white-glove logistics for healthcare-related equipment and associated goods within the Dallas–Fort Worth Metroplex and surrounding areas. We are a specialty logistics provider; we are not a full-service household goods mover, a medical device manufacturer, a calibration or installation contractor, or a biomedical engineering service. Unless expressly agreed in writing, our Services do not include disconnecting, reconnecting, calibrating, certifying, or validating equipment, nor handling of hazardous materials, biological samples, controlled substances, or radioactive sources.

4. Quotes, Pricing & Mileage

Quotes are estimates based on the information you provide and on approximate distances between service locations. Any instant or online estimate is a non-binding ballpark figure generated from approximate city-center distances and standard handling assumptions. Final pricing is confirmed by dispatch and may differ based on actual road distance, equipment weight and dimensions, access conditions (stairs, elevators, loading docks, parking), number of stops, waiting time, additional labor, after-hours or emergency service, and other factors disclosed at booking. Quotes are valid for the period stated and are subject to change if job details change. Charges are due as specified on your invoice.

5. Client Responsibilities

You agree to: (a) provide accurate and complete information about the Items, locations, and access; (b) ensure Items are properly prepared for transport, including draining fluids, securing or removing loose components, backing up data, and disconnecting utilities, unless we have agreed in writing to perform such preparation; (c) obtain any permits, authorizations, or facility approvals required for pickup or delivery; (d) provide safe and lawful access to all locations; and (e) declare in writing, before transport, the value of any single Item exceeding $5,000 and any Item that is fragile, calibration-sensitive, or uniquely difficult to replace. Failure to disclose such information may affect our handling and the limits in Section 6.

6. Declared Value & Limitation of Liability

We handle every job with professional care. Nevertheless, to the maximum extent permitted by applicable law, our total liability for any loss of or damage to Items arising out of the Services is limited to the lesser of (a) the documented repair or replacement cost of the affected Item, or (b) the Declared Value of that Item. If you do not declare a value in writing before transport, liability for that Item is limited to a maximum of US $0.60 per pound of the affected Item, or US $100 per shipment, whichever the parties agree applies, consistent with limited-liability released-value practice.

To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, loss of use, business interruption, loss of data, or downtime, even if advised of the possibility of such damages. We are not responsible for pre-existing defects, latent conditions, ordinary wear, manufacturer defects, electrical or mechanical malfunction not caused by us, improper prior installation, or damage resulting from inaccurate or incomplete information provided by you. Any claim must be submitted in writing within fifteen (15) days of delivery, with reasonable supporting documentation, or it is waived.

Note: enforceability of liability limitations for the transport of goods is governed by Texas and, where applicable, federal law. Have this section reviewed by counsel and aligned with your cargo and liability insurance.

7. Disclaimer of Warranties

The Services are provided "as is" and "as available." To the maximum extent permitted by law, the Company disclaims all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that equipment will function after transport; functional verification, calibration, and certification are the Client's responsibility unless separately contracted in writing.

8. Indemnification (Hold Harmless)

You agree to indemnify, defend, and hold harmless Wizhunt Inc., its parent, affiliates, officers, directors, employees, contractors, and agents (collectively, the "Indemnified Parties") from and against any and all claims, demands, liabilities, losses, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms; (b) inaccurate, incomplete, or undisclosed information you provided; (c) your failure to properly prepare Items or to provide safe and lawful access; (d) your violation of any law or third-party right; or (e) bodily injury, property damage, or environmental harm caused by hazardous, biological, or improperly disclosed materials tendered by you. This Section survives completion of the Services.

9. Insurance

The Company maintains commercial insurance consistent with its operations. Coverage limits and exclusions apply, and our insurance is not a substitute for your own property, equipment, or business insurance. You are responsible for maintaining adequate insurance on your Items. Coverage details are available on request and do not expand the liability limits in Section 6.

10. Cancellation, Rescheduling & Access

Cancellations or reschedule requests should be made as early as possible. Fees may apply for late cancellations, missed appointments, failed or obstructed access, or waiting time, as disclosed at booking. If a job cannot be completed due to conditions outside our control at the site, you remain responsible for charges reasonably incurred.

11. Force Majeure

The Company is not liable for any delay or failure to perform caused by events beyond its reasonable control, including severe weather, natural disasters, road or facility closures, traffic, accidents, labor disputes, utility or network failures, governmental actions, or other force-majeure events.

12. Binding Arbitration

Except for claims that qualify for small-claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable Commercial Arbitration Rules. The arbitration shall take place in Denton County, Texas, before a single arbitrator, and shall be conducted in English. Judgment on the award may be entered in any court of competent jurisdiction. The parties agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class, collective, or representative action, to the extent permitted by law. Each party bears its own costs unless the arbitrator awards otherwise.

13. Governing Law & Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Subject to the arbitration provision above, the exclusive venue for any permitted court proceeding shall be the state or federal courts located in Denton County, Texas, and the parties consent to personal jurisdiction there.

14. Severability

If any provision of these Terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement & Changes

These Terms, together with any written quote, booking confirmation, or signed agreement, constitute the entire agreement between you and the Company regarding the Services and supersede all prior understandings. We may update these Terms from time to time; the version in effect at the time of your booking governs that job. Continued use of the Services after an update constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms can be directed to:

Wizhunt Inc., d/b/a DFW Medical Logistics
Lewisville, TX 75057
Email: dispatch@dfwmedicallogistics.com
Phone: (972) 677-8164